Last updated: 5 Sept, 2024
Our services operate on a subscription basis, and all fees are charged upfront. By subscribing to our services, you agree to our "pay and use" model, where payment is required in advance, and refunds are generally not provided. This policy is in compliance with applicable laws in the United States and European Union for digital services and subscription products.
You may cancel your subscription at any time. Cancellations will take effect at the end of the current billing cycle, and you will retain access to the service until the end of your paid period. To cancel, you must follow the instructions in your account settings or contact our support team at support@leera.app.
As our service is provided on a subscription basis, we do not offer refunds for any payments already made. This includes partial refunds for mid-term cancellations or unused portions of a subscription. By using our service, you acknowledge that all payments are final and non-refundable.
In rare cases, we may consider refund requests due to exceptional circumstances, such as service interruptions or billing errors. These are evaluated on a case-by-case basis, and granting a refund is at our sole discretion. For any such requests, please contact our support team within 14 days of the billing date.
If your subscription began with a free trial, you may cancel at any time before the trial ends to avoid charges. Once the trial converts to a paid subscription, our standard cancellation and refund policies apply.
We reserve the right to modify this Cancellation and Refund Policy in accordance with applicable laws. Any changes will be posted on this page with the date of the latest revision updated above. Continued use of our services following changes constitutes acceptance of the new policy.
For any questions about this Cancellation and Refund Policy, please contact us at support@leera.app.