Last updated: 5 Sept, 2024
Our company provides Software-as-a-Service (SaaS) products, delivered digitally. There are no physical goods shipped, and no shipping fees apply. This policy complies with applicable regulations in the United States and European Union for digital services.
Upon successful payment, access to our SaaS products is provided immediately via your registered account. You will receive a confirmation email with access details. If you do not receive access within 24 hours, please contact our support team. In accordance with EU Directive 2011/83/EU and US regulations, access may begin only after your explicit consent.
Under EU law, customers have the right to withdraw from digital content purchases within 14 days of the purchase date. However, once access to our SaaS product has been initiated with your consent, the right of withdrawal is waived as per Article 16(m) of Directive 2011/83/EU. By purchasing, you acknowledge and agree that you lose the right to withdraw once the service is accessed.
Access to our SaaS products is typically activated immediately upon payment. If access is delayed beyond 24 hours, please check your email for instructions or contact customer support. Activation timelines are subject to applicable US and EU consumer protection regulations.
For assistance with access or delivery of our services, contact our support team at [Support Email] or visit our Help Center. We strive to comply with relevant response timelines as mandated by US and EU laws.
We reserve the right to modify this Shipping and Delivery Policy in accordance with applicable laws. Any changes will be posted on this page with the date of the latest revision updated above. Continued use of our services following changes constitutes acceptance of the new policy.
If you have any questions about our Shipping Policy, please contact us at support@leera.app